Mark Thomas is the Director of EMPAT Consulting, a Brisbane-based firm focused on helping B2B business owners build practical, scalable sales systems that remove owner-dependency and support consistent growth.
With more than 20 years of experience in B2B sales — working across industries including automotive, petrochemical, mining and industrial equipment — Mark brings a hands-on understanding of complex sales environments and what it takes to make them work in practice. His approach combines sales strategy, process and technology into structured systems that improve conversion, forecasting and team performance.
Mark holds an MBA from QUT and remains actively involved in the business community through his membership with BNI (Business Network International).
| Event | Where | When |
|---|---|---|
| BNI Central | Queen St, Brisbane | Weekly on Wednesday @ 7am |
| BNI National Conference 2026 | Manly, Sydney | Date TBC |
| McGees Property Lunch and Learn | Brisbane | Date TBC |
| Australian Manufacturing Week (AMW) | Brisbane Convention & Exhibition Centre | Date TBC |
| FoodTech | Melbourne | Date TBC |
Real conversations with experts that can help business owners scale up their business or prepare it for sale.
Most B2B businesses grow on relationships — but relationships alone don’t scale. Mark shares how to build structured sales systems that generate consistent, predictable revenue without relying on the owner to drive every deal.
Owner-led sales is the most common growth bottleneck for SMEs. Mark outlines a practical framework for documenting, delegating and systematising sales activity so the business performs with or without the owner in the room.
Technology promises efficiency — but most SMEs underuse the tools they already have. Mark explains how to select and implement a CRM that drives adoption, improves forecasting and gives leadership the visibility they need to make confident decisions.
Mark doesn’t speak from theory. With over two decades in complex B2B sales environments — spanning automotive, mining, petrochemical and industrial equipment — he delivers insights your audience can apply immediately.
Every talk is built around actionable tools and frameworks that business owners and sales leaders can implement without a team of consultants. Mark leaves audiences with a clear next step, not just inspiration.
Mark’s experience across manufacturing, distribution and professional services means he can connect with diverse audiences and ground his content in sector-relevant examples that resonate.
Whether you’re running an industry conference, a business networking event, a lunch and learn, or a private workshop — Mark brings practical, experience-driven content that your audience will remember. Fill out the form and we’ll be in touch to discuss how Mark can contribute to your event.